Inside Sales Specialist
DescriptionEXCELLENT WORK ENVIRONMENT AND COMPANY CULTURE!The culture at Meier Supply is built on our shared Core Values:
PEOPLE We hire and develop the best talent! RESPECT Show ultimate regard for others! INTEGRITY Always do the right thing! DEDICATION To our customers success! EXCELLENCE Commitment to best in class in all we do! We hire, coach/develop, review, reward, and recognize our co-owners based on these characteristics, so it's important that you share these values in order to be part of our team.
We are a 100% employee-owned leading edge wholesale distributor of HVAC/R products based in Conklin, NY with branches throughout NY and PA.
Working at Meier Supply is a unique opportunity to join a company that values it's employee owners and rewards them throughout their long careers with us.
Being 100% employee owned, means we have the opportunity to work together towards a common goal of increasing our stock value for all employee owners!Opportunity Meier Supply Provides:
Receive necessary training in sales and operations provided by Meier Supply and outside sources.
Participating in and contributing to an entrepreneurial, high growth work environment Using and contributing to the development of industry leading systems and processes.
Being a leader in a company with a reputation for excellent customer service Being well compensated for outstanding contributions Being an employee-owner of an industry leading organization.
Work/Life Balance and family-oriented culture is a huge differentiator for us! You will enjoy the following:
Competitive Pay includes base wages plus generous performance bonuses Paid-Time-Off and Holiday Pay Comprehensive Medical/Dental/Vision plans protect you and your loved ones We pay 75% of premiums for employees plus family members! Company-paid Life insurance and Disability benefits EXCELLENT Retirement benefits through our Employee Stock Ownership Plan (ESOP) and our 401K Retirement plan Employee recognition holiday parties, ESOP events, company lunches, gift cards, plus much more
Summary:
The Inside Sales Specialist position is located at one of our established wholesale HVAC/R branch locations where we sell equipment, parts, and supplies.
Sales are performed over the phone and/or through walk-in customer traffic.
Additionally, this position also performs clerical and backorder functions as required and may fill in for the warehouse when needed.
Inside Sales
Responsibilities:
Service walk-in and be primary point of contact with telephone customers Order Management locate equipment/parts, handle delivery issues, warranty, and credit issues with customers Support Building Automation Division with identification and sourcing of parts Follows up on all orders to assure that materials are correct and sorted Provide customer product and service needs by researching products via computer systems, catalog, telephone or other reference sources Maintain a stable of knowledge on core products from Belimo, Johnson Controls, Honeywell and others via industry or internal training Apply suggestive selling techniques and upsell to current and prospective customers When required, provide customer service or call-ins after normal working hours Keeps Management informed on matters of importance regarding customer service Contributes to a team effort by accomplishing results as needed Contribute to Allentown branch sales for HVAC, Refrigeration and Applied Product divisions when time permits Assist with diagnosing electronic temperature control systems.
Recommend system repairs and replacements as required Work with ATC engineers and component sales staff to develop customer quotations Ensure high levels of customer satisfaction and meet regularly with customers to become familiar with operating problems and proposed solutions.
Keep customers informed on the nature of service provided, outstanding issues and estimated timelines Adhere to all company and client policies and safety standards, and maintain safety standards on worksites Assist with customer training on systems operations
Qualifications:
Experience in wholesale and HVAC industry required 1-2 Years' Experience In Building Controls/BAS, Electrical, HVAC mechanical or equal experience required High school diploma or GED is required and some college coursework is preferred Good organizational skills Effective communication, both verbally and in writing Proficient with computers and other technologies Proficient in Microsoft Office -- Outlook, Word, Excel Must be 21 years old and have a valid drivers license with a clear driving record Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level.
Proven success in sales and providing excellent customer service Strong interpersonal skills including sales, problem solving and customer service focus absolutely required Ability to work independently but meet assigned goals and objectives in designated time frames.
Capable of working in a fast paced environment with skills to multi-task on different levels PI227189069 Recommended Skills Communication Coordinating Customer Satisfaction Customer Service Interpersonal Skills Microsoft Excel Estimated Salary: $20 to $28 per hour based on qualifications.
PEOPLE We hire and develop the best talent! RESPECT Show ultimate regard for others! INTEGRITY Always do the right thing! DEDICATION To our customers success! EXCELLENCE Commitment to best in class in all we do! We hire, coach/develop, review, reward, and recognize our co-owners based on these characteristics, so it's important that you share these values in order to be part of our team.
We are a 100% employee-owned leading edge wholesale distributor of HVAC/R products based in Conklin, NY with branches throughout NY and PA.
Working at Meier Supply is a unique opportunity to join a company that values it's employee owners and rewards them throughout their long careers with us.
Being 100% employee owned, means we have the opportunity to work together towards a common goal of increasing our stock value for all employee owners!Opportunity Meier Supply Provides:
Receive necessary training in sales and operations provided by Meier Supply and outside sources.
Participating in and contributing to an entrepreneurial, high growth work environment Using and contributing to the development of industry leading systems and processes.
Being a leader in a company with a reputation for excellent customer service Being well compensated for outstanding contributions Being an employee-owner of an industry leading organization.
Work/Life Balance and family-oriented culture is a huge differentiator for us! You will enjoy the following:
Competitive Pay includes base wages plus generous performance bonuses Paid-Time-Off and Holiday Pay Comprehensive Medical/Dental/Vision plans protect you and your loved ones We pay 75% of premiums for employees plus family members! Company-paid Life insurance and Disability benefits EXCELLENT Retirement benefits through our Employee Stock Ownership Plan (ESOP) and our 401K Retirement plan Employee recognition holiday parties, ESOP events, company lunches, gift cards, plus much more
Summary:
The Inside Sales Specialist position is located at one of our established wholesale HVAC/R branch locations where we sell equipment, parts, and supplies.
Sales are performed over the phone and/or through walk-in customer traffic.
Additionally, this position also performs clerical and backorder functions as required and may fill in for the warehouse when needed.
Inside Sales
Responsibilities:
Service walk-in and be primary point of contact with telephone customers Order Management locate equipment/parts, handle delivery issues, warranty, and credit issues with customers Support Building Automation Division with identification and sourcing of parts Follows up on all orders to assure that materials are correct and sorted Provide customer product and service needs by researching products via computer systems, catalog, telephone or other reference sources Maintain a stable of knowledge on core products from Belimo, Johnson Controls, Honeywell and others via industry or internal training Apply suggestive selling techniques and upsell to current and prospective customers When required, provide customer service or call-ins after normal working hours Keeps Management informed on matters of importance regarding customer service Contributes to a team effort by accomplishing results as needed Contribute to Allentown branch sales for HVAC, Refrigeration and Applied Product divisions when time permits Assist with diagnosing electronic temperature control systems.
Recommend system repairs and replacements as required Work with ATC engineers and component sales staff to develop customer quotations Ensure high levels of customer satisfaction and meet regularly with customers to become familiar with operating problems and proposed solutions.
Keep customers informed on the nature of service provided, outstanding issues and estimated timelines Adhere to all company and client policies and safety standards, and maintain safety standards on worksites Assist with customer training on systems operations
Qualifications:
Experience in wholesale and HVAC industry required 1-2 Years' Experience In Building Controls/BAS, Electrical, HVAC mechanical or equal experience required High school diploma or GED is required and some college coursework is preferred Good organizational skills Effective communication, both verbally and in writing Proficient with computers and other technologies Proficient in Microsoft Office -- Outlook, Word, Excel Must be 21 years old and have a valid drivers license with a clear driving record Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level.
Proven success in sales and providing excellent customer service Strong interpersonal skills including sales, problem solving and customer service focus absolutely required Ability to work independently but meet assigned goals and objectives in designated time frames.
Capable of working in a fast paced environment with skills to multi-task on different levels PI227189069 Recommended Skills Communication Coordinating Customer Satisfaction Customer Service Interpersonal Skills Microsoft Excel Estimated Salary: $20 to $28 per hour based on qualifications.
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